Privacy Policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), users of this website are informed about the processing of their personal data.
1. Data Controller
Controller: GUMIL HOSTELEROS S.L.
Tax ID (NIF): B48994974
Address: C/ P. Euskalduna - Abandoibarra, 4, 48011 Bilbao (Bizkaia), Spain
Email: gestion@euskaldunabyetxanobe.com
2. Data Collected
The Euskalduna by Etxanobe website may collect the following personal data through its available forms:
Name and surname
Email address
Telephone number
Message or contact information
Data required to manage reservations through Cover Manager
3. Purpose of Data Processing
Personal data provided by users will be processed for the following purposes:
To respond to inquiries or information requests submitted through the contact form.
To manage reservations made through the Cover Manager platform.
To ensure website security through the use of Google reCAPTCHA v3.
To collect anonymous website usage statistics via Independent Analytics (without cookies or international data transfers).
No commercial or promotional communications will be sent.
4. Lawful Basis for Processing
The lawful basis for processing personal data is the user’s consent, given voluntarily when submitting any of the forms available on the website.
5. Data Retention
Personal data will be retained only for the time necessary to respond to the user’s request or manage the reservation.
Afterward, the data will be deleted, unless retention is required by law.
6. Data Disclosure
Data will not be shared with third parties, except when necessary to provide the requested service (for example, with Cover Manager for reservation management) or due to legal obligation.
7. User Rights
Users may exercise the following rights at any time:
Right of access
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability
To exercise these rights, users can contact the data controller by email at gestion@euskaldunabyetxanobe.com, indicating “Data Protection” in the subject line and attaching a copy of an identification document.
If a user believes that their rights have not been respected, they may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.
8. Data Security
The Website Owner has implemented the necessary technical and organizational measures to ensure the security of personal data and to prevent alteration, loss, unauthorized processing, or access.
9. Third-Party Links
The website may include links to third-party sites, such as Google Maps or the Cover Manager booking platform.
GUMIL HOSTELEROS S.L. is not responsible for the privacy policies of these sites and recommends that users review them before providing any personal information.